Who better than our customers to talk about Onedirect's service?
Two weeks after you have ordered, you will be asked to give us your opinion about your purchase
and make a comment on Onedirect's customer service.
1) Helpful and proactive staff
Our sales staff are given ongoing training on all our products so they can answer any queries from customers.
"Pairing instructions come with the product but one of the Onedirect team emailed me instructions anyway just to be extra helpful. Would I buy from them again? Without hesitation.E.B.
2) Fast response
Your calls are very important to us and our team of professionals is always on hand to offer you expert guidance.
"A swift and efficient service from them, the product being exactly what was required and their web site being easy to navigate."B.L.
3) Advice for every type of business
We have dedicated staff for large accounts and small and medium-sized businesses, who are trained to advise you on the best solutions for your company.
"Onedirect had the right product at the right price, it was delivered right on time. Can't ask more than that. Thanks Onedirect."HDCCTV.CO.UK
4) A personalised quote in 4 hours
Request a free personalised quote from our specialists! We'll answer you in less than 4 hours! Find out more!
"Really friendly, helpful and professional advisors where nothing is too much trouble" Mr. M
5) Free 14-day trial
Try your headset free for 14 days! If you are not satisfied with it, we will refund you in full! Offer valid only for headsets. Find out more.
"I would use Onedirect again as the price, service, communication and overall service was first class" V.L
6) Permanent stock
We have over 2000 products in our catalogue, 98% of which are in stock!
"Onedirect's website is user-friendly, their prices are good and their customer service is excellent"Wiltshire Farm Foods Watford
7) Free delivery
We offer free delivery to the Netherlands! Find out more!
"Friendly, informed, efficient and professional! I'll definitely do business with Onedirect again!" Zeto CSL
9) Manufacturer's guarantee
All of the products come with a guarantee, most for 2 years
"I have total faith in the service they provide and will continue to use them" T.B
10) Technical assistance
Our technical team is on hand to provide free guidance over the telephone to help get you started with your systems and will take care of any faulty products.
"The customer care both prior to purchase and after could not be better and any technical issues I had were dealt with immediately and patiently." Mrs. M
At Onedirect we put our customers first!