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Polycom RealPresence Group 500 EagleEye IV 12x

Powerful videoconferencing system for collaboration in conference rooms

Manufacturer Ref.: 7200-64250-101 Product Ref.: POGROUP500I-720
Polycom RealPresence Group 500 EagleEye IV 12x

Key features

  • EagleEye camera version IV 12x
  • 4K camera with 12x zoom
  • IP videoconferencing system
  • Multipoint up to 6 connections in SD quality, 4 in HD quality
  • Easy to use: simplified interface
  • HD resolution of 1080 x 60p
  • Greater interoperability with most video systems market
  • EagleEye IV version 12x, available EagleEye version 4x

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Product information

RealPresence Group 500 Eagle IV 12x

Professional IP multipoint videoconferencing

RealPresence Group 500 is an ideal choice for conferences and other collaborative environments, from small meeting rooms to large companies. The latest generation performance combines an intuitive user interface, a compact design and extensive interoperability.

Easy to use:

The Polycom RealPresence series sets a new standard that facilitates the use of video in business. It is a simple solution for those who use this solution for the first time. The new Polycom user interface accelerates the adoption of video communications and reduces support costs for IT administrators.
In addition, the innovative technology of SmartPairing Polycom makes use of your Apple iPad tablet to start and manage video calls is very simple.

Benefits of the Polycom Eagle Eye IV camera:

High-definition video transmission: up to 1080p at 60fps when the camera is connected to a Polycom RealPresence Group series system, or 1080p at 30fps / 720p at 60fps when connected to an HDX range system
Image quality: light, crisp and natural colors
Fast and fluid movements, with a precise focus
The camera works with the video system, so there is no need for a standard power supply
This solution integrates the EagleEye IV 12x camera (silver color)

High definition video and sound:

The Group Group RealPresence sets higher expectations while video and audio performance. Watching participants with 1080p at 60 fps (full high definition at 60 frames per second) of video communication leads to a new level of realism.
During video calls, audio quality is as important as image quality. Polycom Constant Clarity is a set of leading audio technology that dramatically improves the sense of realism and thus generates more productive meetings.

Shared contents:

The use of 1080p content at 60fps that makes everything from presentation devices to videos with a lot of movement look as natural as if it were there.

At the same time, people with an image quality 1080p60 along with the content in 1080p30, the content in 1080p60 with people with the image quality of 1080p30, which will help eliminate risks when content is shared remotely.

Great compatibility with other video systems:

The Group RealPresence series offers the widest interoperability of all video collaboration solutions. Since it is a standards-based system and allows calls to millions of other video systems also based on standards that are currently in use. Native interoperability with leading unified communications (UC) platforms without costly gateway needs that extend the benefits of your investment in a UC platform while simplifying the user experience. The interoperable SVC architecture is the first to provide video calls between existing video systems and new SVC systems.

Native interoperability with Microsoft Lync without the need for expensive gateways.
Support for telepresence interoperability protocol (TIP) for direct connections to non-standard Cisco environments

Use with iPad:

Polycom SmartPairing technology that makes using your Apple iPad tablet to start and manage video calls simple.

Costs reduction:

The benefits of H.264 High Profile tenure now extend to 1080p experiences at 60 fps to achieve completely new levels of realism with up to 50 percent less bandwidth. For existing Polycom customers, the RealPresence series allows you to continue using your previous investments in Polycom technology, including certain cameras, microphones and UC innovations such as Polycom EagleEye Director and Polycom Touch Control.

Available models:

300 series: point to point
500 series: multipoint users to 6 (6 in HD SD or 4 modes)
700 Series: Multipoint users to 8 (8 in SD or HD 4 modes)


  • Multipoint videoconferencing
  • Video protocols: H.261, H.263, H.264 AVC, H.264 High Profile, H.264 SVC, RTV
  • HDCI video input for Eagleye HD camera
  • 2 HDMI video outputs (the 2nd by additional license)
  • Video resolutions: up to 1080p, 60 fps from 1740 Kbps
  • Video resolution of incoming content: through People + Content IP, up to 720p, 30fps
  • Eagleye IV 12x camera
  • 1 audio input for 2 microphones
  • 1 HDCI audio input (for a camera)
  • 1 HDCI audio output
  • 1 stereo 3.5mm jack audio output (line-out)
  • 2 USB 2.0 ports
  • 1 RS-232 Mini-DIN 8 pin port
  • Audio standards: up to 22kHz broadband with Polycom Siren 22
  • Automatic gain control
  • Noise Cancellation
  • Live music mode
  • 1 GB 10/100/1000 Ethernet port
  • H.323 and / or SIP up to 6 Mbps
  • Native integration with Microsoft® Office Communications Server
  • Polycom Stereosurround ™ Technology
  • Support for Microsoft Lync, IBM Sametime, and Microsoft ICE
  • There are in 2 versions:

Eagleye Acoustic camera, 3x digital zoom
With Eagleye IV camera, 4x optical zoom

Warranty 2 years
Working environment / use Large room
Connects to (use with) Connects to IP lines
Number of remote participants 4 to 6 participants
Wireless Not wireless
Video resolution 1080dpi resolution
Camera field of view 180° field of view
Remote control Remote control included
Maintenance 1 year mandatory maintenance
In the box

RealPresence Group 500 codec
Remote control
Of the EagleEye IV 12x camera
Microphone set

Poly 1 year maintenance for Realpresence Group 500 (camera EagleEye IV- 12x)
€933.99 ex. VAT
Ref: PRGR50012XM1
Poly 3 year maintenance for Realpresence Group 500 (camera EagleEye IV-12x)
€2,520.99 ex. VAT
Ref: PRGR50012XM3